• There are no returns as everything is made by the order, unless specified otherwise. If there is an issue with size, please email us : contact@maisonvalencourt.com with subject " Size" and your order number.  We will arrange an exchange for your correct size.
  • Exchanges can not be made after 30 days.
  • We check all jewels for defects and damages prior to shipment, it is the buyer's responsibility to examine the product upon arrival to ensure it is free of any defect.
  • If one of your jewel is defective you can send it back within 10 days of purchase for store credit or replacement only.        

Please mail back to

    Maison Valencourt BP 21373 Papeete, Tahiti 98713, Polynésie Française

    Email : contact@maisonvalencourt.com for more information